When you visit or interact with our website, we may collect information that you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Information submitted through contact or appointment-request forms
• Communication preferences
• Other information you voluntarily provide

We may also automatically collect certain technical information, such as browser type, device type, IP address, pages visited, referring website, and general website usage information.

Please use caution when submitting personal or sensitive health information through our website.

Unless a form is specifically identified as part of a secure, HIPAA-compliant system, please do not use general website contact forms to submit detailed medical information, diagnoses, treatment records, Social Security numbers, or other highly sensitive information.

Submitting an appointment request or contacting Butterfly Counseling Services through this website does not necessarily establish a therapist-client relationship.

Information collected through our website may be used to:

• Respond to questions and inquiries
• Process appointment requests
• Communicate about our services
• Provide requested information
• Improve website functionality and user experience
• Maintain website security
• Comply with applicable legal and regulatory requirements

We do not sell your personal information.

When Butterfly Counseling Services creates, receives, maintains, or transmits protected health information in connection with providing healthcare services, that information may be protected by the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

Our use and disclosure of protected health information are addressed separately in our Notice of Privacy Practices.

If there is a conflict between this website Privacy Policy and requirements governing protected health information, applicable healthcare privacy laws and our Notice of Privacy Practices will control where required.

Our website may use cookies and similar technologies to support website functionality, understand general website usage, and improve the visitor experience.

Depending on the technologies used on our website, cookies may collect information about your browser, device, pages viewed, and interactions with the website.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Our website may use third-party service providers for services such as website hosting, scheduling, forms, analytics, security, or other website functionality.

These providers may collect or process information according to their own privacy practices and contractual obligations.

Because healthcare websites can involve sensitive information, Butterfly Counseling Services strives to select and configure technology appropriately for the nature of the information being processed.

If our website links to an online scheduling system, electronic health record system, payment processor, or client portal, information submitted through those services may be governed by additional privacy policies, terms, and healthcare privacy protections.

Please review the applicable privacy information presented when using those services.

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, electronic communication, or internet transmission can be guaranteed to be completely secure. You should use appropriate caution when transmitting information electronically.

We may disclose information when reasonably necessary to:

• Operate or maintain our website and services
• Work with service providers performing functions on our behalf
• Comply with applicable laws, regulations, subpoenas, court orders, or other lawful requests
• Protect the rights, safety, or security of Butterfly Counseling Services, our clients, website visitors, or others
• Complete a business transaction as permitted by applicable law

Protected health information is subject to additional restrictions and protections under applicable healthcare privacy laws.

Our website may contain links to external websites or resources. Butterfly Counseling Services does not control the privacy practices, security, or content of third-party websites.

We encourage visitors to review the privacy policies of any external websites they choose to visit.

We may update this Privacy Policy periodically to reflect changes in our website, technology, business practices, or applicable legal requirements.

When changes are made, the revised policy will be posted on this page and the “Last Updated” date will be updated.